MY PHILOSOPHY & GOALS: Here at A Teacher’s Creative Space, I, Sabrina Dias, strive to provide you with fabulous Logos Teachers Pay Teachers Banners, Decals, & Digital Download designs. My ultimate goal with working with my clients is that they are absolutely in love with their finished product.
LOGOS/PERSONALIZED ITEMS My ultimate goal is for my clients to absolutely fall in love with their finished projects and be 200% happy. I work collaborative with my clients through the entire design process.
DIGITAL DOWNLOADS Downloads are sold as is, but I love suggestions or other ideas that will make your downloads fabulous. On occasion, I update my products. Customers who have purchased a product that I update will receive a revised copy if they provided me with contact information.
BUSINESS HOURS: I am a full-time teacher, so I typically won’t respond quickly during the day, unless I’m on my break. You will get the quickest response between 4:00 PM – 9:00 PM. Weekends are spent with my family, but I do occasionally work on Sundays. As for the summer, I work most mornings.
ORDERING LOGOS/Teachers Pay Teachers Banners/PERSONALIZED ITEMS: Once you’ve completed the checkout process, you will receive a file with directions and a link to a google form to fill out for me to get started on creating your logo/personalized item. Please note that I do have a wait list and you will receive an email with your schedule design date once you fill out out the google form. It typically takes me 5-7 days to complete your logo, but occasionally it takes longer because of adjustments to the design. Samples are sent by email. At this time, you may make changes. I will not send you a final image until you are 200% happy with how it looks. Please note that I completely collaborate with my clients to create a custom design (which means that I may create personalized clipart). Please note that the individual clipart is not for sale. That being said I will not use the clipart created for your design in another logo.
FONTS/CLIPART: I have many free sample fonts/clipart’s that I use, but if you want a specific font/clipart that requires purchasing, there will be an additional fee. If I am able to create a certain font/clipart you will not be charged, but in the event that I am not able to create it and you want something specific that is when a fee will be required.
Homework: I will sent you emails requesting information or photos to be used in the design, please respond prior to your start date.
Communication: Communication is key to staying on track. I will be communicating through email, Facebook messenger, or Instagram messages. Once we begin the design, please check your messages frequently and reply within 24-48 hours. This will ensure that your design is completed in a timely and efficient manner. I work hard to reply to each and every email within a 24-48 hour range. No worries if you are heading on vacation or are sick, just email me and we will adjust. If you don’t respond back within the given time frame, I will need to reschedule your design and there will be a “holding fee” of $20. If a client does not respond within a 2 week period, the project will be suspended and will require an additional $20 fee to restart the work. Fees will be sent as a PayPal invoice. Once payment is received, work on the design will resume. I understand that emergency happen and I am willing to work with you. Please email me with any concerns or questions.
REFUNDS: Due to the type of service, refunds are not given.
DESIGNER CREDIT: I will take a screenshot of your design and display it in my portfolio for others to see my work. If you do not want to be displayed, please let me know.
REVISIONS: I want you to be 200% in love with your design and am happy to make unlimited revisions during the design process. Revisions made after final approval of design may require an additional fee.
YOU MAY NOT: You may not alter, sell or claim, recreate any of the designs I create for you.
If you have any questions at all, please at email@example.com. These terms are subject to change at any time.